FAQs

Planning & Registration

How to Plan/Organize a Trip

Planning your group’s trip could not be easier! Fill out this form and one of our GradCity travel specialists will contact you. Once you decide where to go, your travel specialist will be with you every step of the way.

How to Join an Existing Trip

Looking to join your group’s trip?! 

  1. Click “Book Now” in the upper-right corner of the website.
  2. Choose US Traveler or Canadian Traveler
  3. Under “Join a Trip,” select your State/Country and School/Group from the dropdowns.
  4. Review the trip details, and follow the prompts to enter traveler information, agree to the Terms, and make your deposit.
  5. After deposit is paid, you will receive an email receipt with your individual Customer Number listed in the body of the receipt
  6. You will use this Customer Number and Last Name to login to your account moving forward
Why to Sign-Up Early

Although it might seem early to book, our trips and programs are becoming increasingly popular, and many destinations and resorts sell out fast! 

Most groups secure their reservation 1 – 1.5 years in advance. By signing up early, you secure the lowest price, are able to make smaller monthly payments over time instead of a large upfront amount, and it guarantees your spot on the trip!


Our Customer Care team is available Monday through Friday, typically 10:00 am to 5:00 pm EST with shifting hours seasonally, should you have any questions regarding your trip.